Billing
Payment for services provided by Twin Cities Therapy and Counseling Associates will vary depending upon health insurance coverage. Mental Health Care is paid by your insurance similarly to your other health care services. We submit bills to your insurance company, and you are responsible for copays and deductibles.
Insurance
Our office accepts insurance with most insurance plans and are in-network with: Blue Cross/Blue Shield, UCare, Medica, and United Healthcare. Call or message us to see if we are in network with your plan.
TCTCA offers services to individuals without insurance, rates based upon the licensure and experience of your chosen therapist, please contact our office to learn more.
Payment
Cash, check and all major credit cards accepted for payment for your responsibility.
Pay My Bill
To pay a bill online, login to client portal
Cancellation Policy
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you may be required to pay a no-show fee.
Use your insurance. Or not.
Our licensed therapists are in-network with most major insurance providers – and we offer competitive self pay rates. No waitlists. No searching through outdated directories. It’s mental healthcare, without the hassles.
*Coverage is subject to beneficiary’s specific health plan.
Billing FAQ
We understand that navigating medical billing and health insurance can be a daunting task. Below you will find answers to many of the questions we frequently receive. If you have any specific questions, please contact our office at 763-898-3323 or at admin@epiphay-health.org.
The cost of your therapy will vary depending upon the therapist you choose, service you receive, the discount your insurer applies to the bill, and your specific insurance benefits. To get an estimate of your out-of-pocket costs, or to inquire about our private pay rates, please contact our office and have your health insurance information ready.
TCTCA is an in-network provider for many insurance companies, including the following:
Blue Cross Blue Shield (BCBS, BCBSMN)
Medica
Optum
UCare
United Medical Resources (UMR)
United Behavioral Health (UBH)
United Health Care (UHC)
*Not every provider at Twin Cities Therapy and Counseling Associates is in-network with each of the above insurance companies so in order to ensure you are placed with an appropriate clinician please contact our office and we will be happy to help you find a suitable match.
*If you are insured by an insurance company that is not included above it’s possible that you may still be able to use your insurance’s “out of network” benefits. The best way to determine if our services will be covered by your insurer is to contact them via the telephone number provided on your insurance card. You may have to provide your insurer our NPI# which is 1104564145.
Twin Cities Therapy and Counseling Associates accepts cash, check, and all major credit cards.
If you are using insurance TCTCA will submit a bill to your insurance company for the cost of your appointment. Typically within 1-6 weeks (depending upon the insurance company) TCTCA and you will receive an Explanation of Benefits that outlines the amount the insurance company has paid, the discount that has been applied to our standard rate, and the amount, if any, that you are responsible for. Once that information is received our office will charge the credit card you have on file in the amount dictated by your insurance company. TCTCA does not send regular invoices, however you will receive the explanation of benefits from your insurance company which will explain all of the charges. If you ever have any questions about your bill, or need to update your billing or insurance information please contact our office at 763-898-3323 or at admin@tctca.com
TCTCA values your time, and the time of your therapist, and ask that in the event you need to cancel or reschedule an appointment that you provide your therapist as much notice as possible. In the event that you have to cancel an appointment with less than 24 hours notice you may be required to pay a cancellation fee.